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Services We Offer
Business Outsourcing Services Back Office Operations Employee Training MIS Report Generation Services Marketing And Support Services Claim Handling Services IT Support Services Customer Care Management Services Service, Maintenance And Repair (SMR) Services International Trading Services
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Profile
About Us Founded in 1998, Corporate Warranties India Pvt. Ltd., has grown organically and through acquisitions, to become India's largest provider of extended warranty and comprehensive warranty solutions. We service all sectors of the automobile, consumer durables and electronics industry, from small dealerships to major manufacturers. Today we have over 13 years experience and understanding of the market scenario. We have worked in partnership with over 38 manufacturers and over 4500 independent automobile/ consumer durables/ electronic dealers. Established in the year 1998, Corporate Warranties India Pvt. Ltd. is one of the leading Customer Care Management Services, International Warranty Services and Business Outsourcing Services provider in India. Our services are offered at industry leading prices and are widely availed by several automobile and consumer durables manufacturers and business & IT solution providers. We are an organization committed to its core value of offering best quality services and an ISO 9001:2000 certifications highlights this fact. Our team of experts constantly interact with the clients and keep an updated database of their warranty and claims disbursement records. Owing to our financial strength and expertise of the workforce, we always come up with innovative and beneficial programs and schemes for different manufacturers and industries. We have our organization's origin in the United Kingdom where our initial promoters were based but now we have registered ourselves as a fully independent private limited company.
We look forward to serve our clients in a more effective and cost efficient manner. |
 | Fact Sheet |  |
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Company Details Year of Establishment
 | 1998 | Nature of Business
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Our Vision Provision of total warranty solutions including Arrangement of Warranty cover, Claims Management and their Final Settlement as well as Disbursement. |
 
Our Objectives | Corporate Warranties India Pvt. Ltd. is dedicated to provide warranty products that offer complete protection with value pricing. The company works to establish a successful partnership with its clients, team members and associates, which respects the interests of each party. With well devised strategic plans to chart its growth path, the company strives for synergy between technology, systems and human resources and provide services that meet the quality, performance and price aspirations of customers. The prime objectives of Corporate Warranties India Pvt. Ltd. are: -
To increase market share -
To attain a maximum level of customer satisfaction -
To develop better products / warranty solutions -
To foster management accountability -
To improving client & auditor communication -
To provide a better risk assessment framework |
 
Service Portfolio We are one of the renowned organizations offering Customer Care Management Services, International Warranty Services . Our services are widely availed by small enterprises as well as big manufacturers. Our range of services are as follows: | Service Category | Service Name | | Business Outsourcing Services | | | | | | Service, Management & Repair (SMR) Services | -
Consumer Electronics -
Consumer Appliances | | International Trading Services | | | International Services | International Warranty Services | | |
Some of the features of our range of services are discussed below: |
 
Types of Warranties Extended Warranty Extended Warranty refers to any extension of manufacturer's warranty offered at the point of sale of products. It is also known as service contract/ agreement and the cover only commences on completion of the original warranty. The extended warranty period may range between 12 and 48 months. This offer is applied to new goods only, sold by the dealer, or built into the product by the manufacturer.
Warranty Direct This warranty offer is mainly applicable for the pre-owned cars segment. It has three levels to choose from: -
‘Silver Cover’: Limited to mechanical breakdowns and its labor charges only -
‘Gold Cover’: More additions to its coverage of warranty, most major parts and labor charges are included -
‘Diamond Cover’ - A comprehensive package covering the engine, ignition, electrical system, steering, gearbox, suspension and other mechanical parts |
 
Industries We Serve We are one of the leading organizations engaged in offering Customer Care Management Services, International Warranty Services and Business Outsourcing Services to our clients. Our experts cater to the insurance and warranty needs of the clients belonging to various industries, some of which are listed below: -
Automobile industry ( Two Wheelers / Four Wheelers & Trucks & Tractors) -
Electronics and consumer durables industry -
Computer Hardware & Peripherals -
Industrial/ Construction equipment -
Telecom Industry -
Delhi Metro -
Building and construction -
Hotels -
Life sciences |
 
Application Areas | Our services are widely used in the various industries by numerous manufacturers, dealers and retailers, where insurance and warranty play a crucial role in customer care management. These services are offered at industry leading prices and are assured of highest quality standards. Some of the common application areas of our range of services are as follows:
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Domain Expertise We are a multifaceted organization which has gained immense expertise in providing International Warranty Services and Customer Care Management Services. Our company has a distinguished position in the domains warranty services. Banking upon an industry experience of more than a decade, we are providing cost effective and reliable services to our clients who belong to the industries like automobile, construction and consumer products. Our motto is to continually strengthen the position of the company in the market by assisting the manufacturers in offering warranty services to their customers. |
 
Our Team Our remarkable success in the recent years has been mainly because of the hard work and dedication of our diligent professionals. The entire team of experts have consummate experience and expertise to its credit and is guided by the undying commitment towards offering best quality and affordable services. Some of the key professionals in our organizational set up are as follows: |
 
Quality Assurance | Quality is the topmost priority of our organization. We aspire to provide warranty solutions of the highest quality to our corporate clients and policy holders. Owing to our persistent efforts and dedication, we have managed to acquire ISO 9001:2000 and ISO 9000:2000 certifications which speak a volume about the rigorous standards of our company. Our experts attend to every claim very carefully and promptly and ascertain that all the concerned parties are fully satisfied. We have a team of quality auditors which constantly monitors the entire procedure and makes sure that world class services are provided to our valued clients. |
 
Client Satisfaction | We constantly strive for maintaining a high level of client satisfaction. Our company ensures that all the parties concerned are duly satisfied and their demands are appropriately fulfilled. We offer warranty and insurance services to numerous manufacturers, dealers and retailers of small, medium and large sizes. Our cost-effective services, rendered in record time and with immaculate accuracy, are well liked by our all the clients. Moreover, we follow simple and effective business policies and entertain all the queries and disputes of our clients. It has helped us in creating a very wide base of satisfied clients who are not just overwhelmed with our services but have also recommended us to other manufacturers and dealers. |
 
Our Strengths Our forte lies in offering quality approved services to our clients. We offer cost effective Customer Care Management Services, International Warranty Services and Business Outsourcing Services. Some of the main factors that give us an edge over our competitors are as follows: |
 
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